The Error Code 0x800CCC0E with Outlook is usually seen with users while receiving or trying to send emails. If you get this, you are most probably looking at an issue with the server authentication not coming through for your account. At the same time, the process of sending/receiving is initiated due to which this error is triggered. We suggest you go through this detailed guide to fix the error completely.
Why do you get the Error Code 0x800CCC0E in Outlook?
There could be multiple reasons why you get the Error Code 0x800CCC0E in Outlook but some of them have been highlighted here.
- Authentication Failure.
- Port Issue.
- Duplicate Accounts.
- Corrupted Installation.
Now that we have familiarized you with some of the reasons why this error occurs, you can go through the aforementioned solutions.
Fixing the Error Code 0x800CCC0E with Outlook:
Solution 1: Reconfiguring Authentication Settings
Sometimes, you might have turned off the authentication feature due to which your account might not be getting the authentication while sending or receiving an email due to which the Error Code 0x800CCC0E is being seen. Therefore, we suggest that you turn ON the authentication settings using the steps below.
- Launch into Outlook and select the “File” option from above.
- Now, select “Tools > Account Settings” options and then select the “E-Mail Tab”.
- From the list of email accounts, choose the account that you are facing the issue with and then select the “More Settings” button.
- From the window that opens up, click on the “Outgoing Server” tab and then check the “My outgoing server (SMTP) required authentication” option.
- Select “OK” to save your changes and exit out of this window.
- Try to send an email and check to see if you still get the Error Code 0x800CCC0E.
Solution 2: Reconfigure Port Settings
The port number that you are using might be incorrectly configured due to which your computer might not allow the sending or receiving of emails. Therefore, we suggest that you go through the following steps to reconfigure your ports.
- Launch into Outlook and go through the “File > Tools > Account Settings” option.
- Select the “Email” tab and from there, select the account that you are facing the issue with.
- Click on the “More Settings” button and from the new window that opens up, select the “Advanced” option.
- In the “Outgoing Server (SMTP) Port Number” field, enter “587” and click on “OK” to save your changes.
Note: if port 587 doesn’t work, try 465.
- Now, check and confirm if the issue is fixed and you can send emails normally using Outlook.
Solution 3: Remove Duplicate Accounts
Sometimes, if one account has been added multiple times to the account list, the verification process can be stalled. Therefore, we suggest that you try to remove any duplicate accounts that might exist in the accounts list to make sure that is not the case.
Solution 4: Reinstall Outlook
Sometimes, simply reinstalling the Outlook application can allow you to fix this issue because there can be certain corruption or file damage-related issues that prevent the email service from working properly. Therefore, follow these steps to fix the Outlook application.
- Press “Windows + R” to launch into the Run prompt, from there, type in “appwiz.cpl” and press “Enter” to launch into the application wizard control panel.
- Now, look for Outlook from the listed applications and right-click on it.
- Select the “Uninstall” button and remove it from your computer.
- Download Outlook again, install it on your computer, and check to see if this fixes the Error Code 0x800CCC0E with Outlook.
Solution 5: Delete and Add the Email Account Again
Sometimes, simply removing your email account, signing back in, and trying to use the email works. Therefore, we suggest that you try exactly that, you can remove the account and add it back by trying to log in.
Solution 6: Reconfigure Google Suite
Sometimes, the issue can be related to Google instead of Outlook itself. Therefore, we suggest that you sign into the GSuite console and under the “Security” options, check the “Force access to less secure apps” option. Also, try to disable the 2-factor authentication and check to see if that allows you to send the email normally.
Solution 7: Remove Add-Ins
There are several add-ins that users can install and use along with their Outlook installation. However, in some cases, a corrupted or unsafe add-in might be preventing the authentication from the server side due to which the email might not get sent. Therefore, we suggest that you identify and remove any unsafe add-ins. For that:
- Press the “Windows + R” buttons on your keyboard, type in “Outlook /safe” in the prompt that opens up, and press “Enter” to launch into Outlook in safe mode.
- Once launched, click on the “File” button and then select the “Options > Add-ins” button.
- In the Add-ins panel, make sure to uncheck all the enabled add-ins and then restart Outlook after saving your changes.
- Check to see if doing so fixes the Error Code 0x800CCC0E while sending Outlook emails.
Solution 8: Create a new Outlook Profile
If Outlook isn’t sending out emails or receiving them, it is possible that a corrupted user profile is causing this issue. Therefore, we suggest that you add a new profile to get rid of this issue.
- Launch Outlook and go to the “File” option.
- From there, select “Account Settings” and click on the “Manage Profiles” option.
- Select “Show Profiles” and click on “Add”.
- Type in the name that you want to give to the profile and save your changes.
- Once saved, check to see if the new profile fixes the error with Outlook.
Solution 9: Try to Repair Outlook
Sometimes, if the issue lies with a faulty Outlook installation or cache on your computer, you can try to repair Outlook which might do the trick. For that:
- Press “Windows + R” to launch into the run prompt, type in “appwiz.cpl” and press “Enter” to start the application wizard program.
- From the list of programs that appears, right-click on “Microsoft Outlook” and select the “Change” button.
- Select “Quick Repair” or “Online Repair” from the next screen and proceed with the presented instructions on-screen.
- Check to see if performing this repair fixes the issue at hand.
If the solutions that we have mentioned in this article don’t help in fixing the issue, try to go through the contact page to get in touch with us.